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Gears of War is a series at its core about fighting bugs, but the Gears of War 4 webbing bug is a game breaking one that even Marcus can’t kill.

Sometimes there are bugs that stop you progressing in games. Everyone understands that these things happen and yes, they’re a massive pain, but usually there’s some sort of workaround. Take the one from Metal Gear Solid V, where you could avoid it by just not using companion, Quiet, for a couple of specific missions. You can take your pick of any number of Bethesda bugs that could halt a Fallout or Elder Scrolls game in its tracks, like the one with the beds from Fallout 4. Reload your save if you’re stuck, avoid the problem next time around, and progress on with the game. Simple enough.

But sometimes, a bug is truly game breaking, and we’ve just stumbled on one in the Gears of War 4 webbing bug.

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Update, January 15, 2016: There’s now a workaround for this game breaking bug. See towards the end of the article for the details.

The Scenario

You’re playing through Gears of War 4‘s otherwise excellent campaign mode, either solo or co-operatively, and you’re just starting out on Chapter 4, Act 1. You’ve already dodged another potentially game breaking bug on the cut-scene between Chapter 3 and Chapter 4 – which seems to happen to PC players exclusively, when using two graphics cards in SLI/Crossfire configuration – and are fighting your way through hordes of enemies to the next scripted sequence. We’ve experienced this bug on console, the Xbox One S specifically, but it may occur on other platforms.

Wanting to avoid spoilers, let’s just say our motley band of heroes are stuck down a very deep hole and they’re in a spot of bother. They stand on the end of some cables and shoot them free, allowing a counterweight to pull them in the opposite direction; a familiar motif that we see throughout the game. Then, because things were going too well, the counterweight gets caught up in some monster snot ‘webbing’ strung up across the shaft. The game drops you out of a cutscene and you find yourself suspended along with the counterweight, and the game tasks you with shooting it free of the webbing.

So far, so straight forward. It’s a relatively typical Gears of War semi-scripted sequence.

The Webbing Bug in Action

In theory, you shoot four bunches of webbing from around the counterweight, and the world’s most unsafe elevator can continue on its merry way.

But for some people – us included – there aren’t four bunches of webbing impeding the counterweight, there are only three: the one in the bottom right doesn’t appear to be there. You’ll shoot all the webbing you can see, but nothing happens. You’ll then spend a bit of time swinging back and forth on your cable, swatting away tumbling enemies, trying to see if there’s a bit of webbing you missed.

Frustrated, you’ll start unloading your pistol into the non-destructible gunk and goop stuck to the front of the counterweight. Your comrades, the game’s logic thinking you haven’t grasped the task, start offering helpful hints as to how to proceed. “Just shoot the webbing to release the counterweight!” Thanks, guys.

Gears of War 4 Webbing Bug

You might find, as you fire into thin air like Keanu Reeves in Point Break, that you hear the twang of webbing being broken, with great gobs of the stuff spattering forth onto the screen by way of encouragement. Gears of War 4 may be from a new developer, but it’s still a Gears game; subtlety isn’t front and centre when it comes to visual effects.

This feels like it might be the start of a workaround, so you fire frantically into the empty space where the webbing should be. Invisible webbing strands ping and pop, but nothing happens. You just hang there, flaccid, like a bauble on the world’s goriest Christmas tree.

Is There a Workaround for the Gears of War 4 Webbing Bug?

As far as we know, there isn’t one. Here’s a list of the things we’ve tried:

  • Restarting from the last checkpoint.
  • Restarting the chapter.
  • Quitting back to the title screen and trying again.
  • Closing the game, re-opening it, and trying again.
  • Turning the console off, then turning it back on, and trying again.
  • Downloading software updates for the console.
  • Downloading software updates for the controllers – we were trying everything.
  • Checking for updates for Gears of War 4 – there were none.
  • Doing nothing to see if the NPCs will sort it out.
  • Shooting literally everywhere on the screen, just in case.
  • Doing all of the above in solo mode.
  • Doing all of the above in co-op.
  • Switching between solo and co-op.
  • Swearing at the television.
  • Praying to a deity we don’t believe in.

The only thing we’ve not yet tried is completely uninstalling and reinstalling the game, yet, because Gears of War 4 is enormous and takes an absolute age. We’ve also not tried restarting the whole game from the beginning, because that seems to be no more likely to work than restarting the chapter. Additionally, you can’t just use the chapter skip function because – if this is your first campaign play through – you haven’t discovered the later chapters and acts in order to jump to them.

There’s been a suggestion that getting invited to play Chapter 4, Act 2 in a co-operative game (hosted by another player who has successfully passed the bugged-out area on Chapter 4, Act 1) might allow you to skip past it, but we’ve not been able to confirm this.

Update, January 15, 2016: Yes, there is now a workaround! Keep reading to the end for the details.

Any ideas?

Sadly, no. We’re all out of ideas on the Gears of War 4 webbing bug.

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We’ve seen two other incidences of this game breaking bug reported online to this point. The first, reported by user McBeth2222 on the Gears of War 4 support forums, has been lumped in with a general ‘bug report’ thread and has apparently never been addressed. The second, a short video on Twitter by user Seiseki Travis, sums it up pretty succinctly:

We’ve contacted The Coalition to see if they have any advice, or if a fix for this bug is expected. We’ll let you know if they have any suggestions, but for now we’re stuck, and we’re pretty sure there must be other players out there experiencing the same issue.

Let us know in the comments if you’re experiencing the game breaking Gears of War 4 webbing bug, or if you’ve found a way to get past it.

Update, 15/01/2017: Webbing Bug Resolved

Thanks to Jonathan’s suggestion down there in the comments section, there’s now a workaround for the game breaking Gears of War 4 webbing bug. We’ve tested it and it works and – other than having to backtrack around ten minutes of play – it’s actually surprisingly simple.

Here’s how you do it:

  1. Restart the chapter. The last auto-save will be just before the counterweight section loads and if you’re already experiencing the webbing bug, then you’re already stuffed; there’s nothing you can do at this point.
  2. Play back through the beginning of the chapter any way you like; nothing you do at this point will have an impact until you get to the elevator area.
  3. When the cutscene plays and they start flying up the elevator shaft, put the controller down. Do not touch it. Specifically, don’t shoot anything up the elevator shaft as you fly up on the cable. You’ll get bumped and buffeted by falling debris and enemies, but you won’t die.
  4. Marvel that the Gears of War 4 webbing bug has magically resolved itself, and you can now progress through the section and complete the game.
  5. Send your eternal gratitude to Jonathan for telling us about this fix. Seriously, if you see the dude in a bar, buy him a beer. He’s a hero.

Why does this moment of inactivity resolve the issue?

It’s simple, really: when you’re flying up the elevator shaft and – as you’re supposed to – firing up the shaft to clear out the falling debris, some of the debris that’s falling is of the explosive barrel variety. And one of those barrels ultimately comes to be stuck in the webbing we’re all having issues with (visible in the screenshot above).

If you’re firing up the shaft, chances are you’ll probably hit the barrel that comes to be stuck in the webbing and then the webbing scene is completely broken. No barrel stuck in the webbing, no explosive jolt to free the counterweight, no ability to progress the sequence. It’s that simple.

And unfortunately you have to restart the chapter because the last autosave is just as the webbing bug hits, but by that time, you’ve already taken out the barrel and broken the scene.

Still, at least it’s only about ten minutes of backtracking to get your campaign progress back on track. We tested it and it works, so if you’re stuck with the Gears of War 4 webbing bug, give it a go. And don’t forget to thank Jonathan.


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About the Author

Tom is an itinerant freelance technology writer who found a home as an Editor with Thumbsticks. He especially loves coffee, role-playing games, and anything he can play co-operatively with his wife – they make an awesome co-op team.

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4 Comments

  1. Chris / 5th January 2017 at 8:11 pm /Reply

    Hi, this you every get a response from The Coalition?

    • Tom Baines / 5th January 2017 at 8:19 pm /Reply

      Nothing yet but we’ll keep trying – we’re still thoroughly stuck!

      Are you having the same issue? The more cases we can confirm to them the better.

  2. Jonathan / 14th January 2017 at 3:53 pm /Reply

    I just restarted the chapter and didnt shoot on the way up and it worked!!

    • Tom Baines / 15th January 2017 at 9:19 pm /Reply

      Jonathan, sir, you are an absolute hero!

      We’ll update the article shortly to reflect your solution (and why it works) but you’re a genius and we’re all in your debt. Everyone, do as Jonathan suggests – it works a treat.

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